Frequently Asked Questions



General

     
  • Are you cheaper than a black cab?

  • Yes! We only provide private hire vehicles that are pre-booked. This means we can offer quick, safe, comfortable and convenient transportation for far less than black cabs. On average, customers save 28% with us compared to hiring a black cab.

     

    Better yet, all of our prices are fixed before you start travelling. Enjoy getting to and from your destination without having to watch your fare tick up whenever you stop for traffic.

     
  • Are your minicabs licensed and safe?

  • Our minicabs are provided by over 70 different fleets, all of which are licensed and registered as minicab/private hire firms. Every minicab provider that we work with is privately visited, audited and vetted before being added to our database.

     

     
  • What happens when my cab arrives?

  • Finding our cabs is easy. The moment your cab arrives at your location, we’ll send you an SMS and email with your journey information and the make and model of your private car.

     

    If your minicab is delayed on the way to your location, you’ll receive an alert with an estimate of your minicab’s arrival time. We always aim to arrive exactly on time, but traffic sometimes makes small delays unavoidable.

     
  • How can I pay for your service?

  • Paying for your minicab is simple. You can either pay cash once you arrive at your destination or prepay for your booking online using Visa, MasterCard, American Express, Euro Card or your debit card. Online Booking Coming Soon.

Introduction

     
  • How much does it cost to travel to my destination?

  • We offer a fixed price minicab service, meaning you’ll never end up paying more to sit in traffic like you would in a taxi. Finding out how much it costs to travel to your destination is simple using our online minicab price comparison tool.

     

    Enter your current location and your destination and click “Show Prices”. We’ll scan our database of over 3,000 minicabs and find the nearest minicab in Kentish Town to send to your location. 

     
  • Are minicabs available in Kentish Town at night?

  • We offer a 24 hour service, meaning you’ll always have an affordable, reliable and safe minicab available. Whether you need to be picked up after dinner or just need to get home late at night, we’re available 24/7 to help you get around Kentish Town.

     

    All of our minicabs are licensed and vetted, meaning you’ll always enjoy safety and security while you travel. When you search for a minicab, we’ll automatically select the top rated cab for your journey.